CONNECT21: Frequently Asked Questions

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Click a question below to see the answer:

What is a ‘Hybrid’ Event Experience? This brand new experience for CMAA members, ministry leaders, artists and more will inspire you to keep going and equip you with practical solutions to make it happen. You’ve never been to CONNECT like this. It is ‘hybrid’ by incorporating both interactive online/virtual conference days and also a full day face to face live on the Gold Coast at Mantra on View.

Space is limited so be the first in line

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What is the date and time of the CONNECT21 Experience? VIRTUAL and INTERACTIVE: Daily from 11am to 12pm AEST commencing Monday August 30th through to Friday September 3rd with optional Live Q and A from 12 noon

IN-PERSON: Friday September 3rd from 9am to 4:30pm followed by the Celebration Dinner commencing at 6.30pm. The location for the in-person portion of the event is the Mantra on View Gold Coast. The in person experience includes being part of the virtual broadcast experience on the Friday that people will be watching online.
What can I expect from the Virtual Experience? Interactive Virtual Sessions run from 11am to 12pm AEST from Monday August 30th to Friday September 3rd with an optional Live Q and A from 12 noon

Similar to a Netflix series – each daily ‘episode’ is just like a Professional Development event - leaving you better equipped to think, create and speak well in our current cultural moment.

Conversations will cover some of the most important issues including family, church, politics, technology and communication – all focussed on helping you improve your professional and ministry impact.
What are the benefits of attending the In-Person Portion of the CONNECT21 Experience? There is nothing like being together in community…and think about it: How many of the most important conversations you’ve ever had in life started with someone in a hallway or over a meal or coffee?

The In-Person Experience portion of CONNECT21 commences on Friday 3rd September from 9am through till 4.30pm at the Mantra on View - and includes being part of the Virtual broadcast (for those unable to be there on the Gold Coast) experience from 11am till 12.30pm on the Friday. Importantly, the full day features exclusive content and guests that will not be available to those who only attend virtually.

During breaks you will have the opportunity to meet with CONNECT21 sponsors offering products and services designed to help you and your organisation be more effective in ministry.

From 6:30pm, enjoy the glitz and glamour of our Celebration Dinner at Mantra on View, featuring a full banquet dinner and top rating entertainment from world class performers and speakers. It is also an opportunity to celebrate the remarkable achievements of your fellow CMAA community as we announce and congratulate the winners of both the 2020 and 2021 Excellence in Media and Arts Awards.
How many nights do I need to book on the Gold Coast? To attend CONNECT21 you will need to book at least one night’s accommodation on Friday September 3rd, as the day ends quite late with the Celebration Dinner.

However as the day begins at 9am, we highly recommend also staying the night before - Thursday September 2nd . This will relieve some pressure in arriving before 9am, helping you start fresh and bright for the full day ahead. This may also provide a time to reconnect and offer networking opportunities over dinner or breakfast. Or you may simply wish to take the chance to enjoy a pre-conference swim at the nearby beach.

For maximum convenience we suggest you stay on-site of the Conference at the Mantra on View Gold Coast. You may also like to extend your stay into the weekend for a recharge before heading back to apply all that you’ve gained during your CONNECT21 Experience.

For Accommodation Information

CLICK HERE
Where should I stay on the Gold Coast? CMAA recommends staying onsite at the CONNECT21 Venue - Mantra on View Gold Coast. You may however wish to stay off-site at a range of nearby hotels or apartments.
How much is the Accommodation? CMAA has secured special CONNECT21 Accommodation rates including breakfast at the CONNECT21 Venue - Mantra on View Gold Coast.

Full details on Accommodation can be found here

Why is the In-Person Event on the Gold Coast? Each year delegates are asked at the end of CONNECT Conference where they would like to attend the event the following year. The response has consistently been a majority vote for the Gold Coast due to ease of travel, relatively low cost, and desirable location.

The Gold Coast was the location previously booked for the CONNECT20 Conference which was moved to a VIRTUAL Only Experience in June of 2020 due to COVID-19. Due to our existing financial commitments, this year’s CONNECT21 Experience will remain on the Gold Coast.
Will there be an Awards Night? A Celebration Dinner will be held on the evening of the In-Person experience on Friday September 3rd at Mantra on View, commencing at 6:30pm. You will enjoy the glitz and glamour of our Celebration Dinner on the Gold Coast featuring a banquet dinner and top rating entertainment from world class performers and speakers. This dinner will not only offer an epic finale to the In-Person CONNECT21 Experience, but allow you to celebrate the remarkable achievements of your fellow CMAA community as we announce and congratulate the winners of both the 2020 and 2021 Excellence in Media and Arts Awards.

The Awards Dinner is included in your CONNECT21 Ticket Price

There are no additional tickets available to attend the Awards Dinner only.
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How can I save money on buying tickets? While tickets to CONNECT21 are more affordable than ever before, there are a number of additional ways that you can save on the full ticket price.

1. Buy During Sale Time
The Saver Price is on until June 30th and saves $50 off the full rate.

2. Become a Member
Staff and Volunteers of Member Organisations, and Associate Members receive significant savings, along with all the benefits of CMAA Membership for the year.

3. Bring a Buddy (Member Organisations Only)
When you buy two tickets, you save 10% off Virtual Only Tickets

4. Bring Your Crew (Member Organisations Only)
Buy anywhere from 3 to 6 tickets and save 20% off Virtual Only Tickets

5. Contact us for a Group Discount (Member Organisations Only)
If you’re a Member Organisation wanting to bring more than 6 of your team to CONNECT21, then please contact us directly to talk about your special group rate.

To Apply for Membership

CLICK HERE
What does the Theme ONE >< MANY mean? The CONNECT21 Experience is all about helping you and your team to Think well, Create well and Speak well into lives, society and culture. Our dream is to see 50% of the population engaged each month through our collective media reach by 2030.

This is why CONNECT21 is being designed as a catalyst that will help advance our individual and collective excellence, unity, reach and influence

It’s also why CONNECT21 is focused on coming together as ONE in order to reach MANY.

The inspiration for CONNECT21 is centred around the unity of “ONE” and the potential in all individuals to be multipliers and influencers. It aims to be a positive motivator as we breathe again, coming out from underneath a surprise pandemic, as we reach for the hope and opportunities that lie ahead.

The “greater-than and less-than signs” indicate the direction of influence, from one to many, and each dot represents the potential for a single idea to be multiplied.
What do you mean by Limited Tickets Available? Due to COVID Safety and the volatility of social distancing requirements, along with venue limitations for booking capacity, we can only guarantee entry to the first 130 tickets sold.

This means that if you are one of the first 130 ticket purchases, you will be able to attend the In-person event on Friday September 3rd along with the Celebration Dinner at Mantra on View, even if the highest level of social distancing restrictions is enforced.

We’re constantly monitoring the safety protocols best for our attendees and determining how many tickets we can safely sell for the in-person event.

Relaxed social distancing rules enable the venue to allow for additional ticket sales, however any tickets purchased after the first 130 tickets are sold will be subject to potential refunds, should stronger social distancing restrictions be enforced.

The best way to guarantee your place in-person is to be the first in line - GRAB YOUR TICKET NOW
What happens if COVID Safety social distancing reduces capacity to 130 persons? We’re constantly monitoring the safety protocols best for our attendees and determining how many tickets we can safely sell for the in-person event.

If you are one of the first 130 ticket purchases, you will be able to attend the In-person event on Friday September 3rd at Mantra on View along with the Celebration Dinner, even if the highest level of social distancing restrictions is enforced.

However any tickets purchased after the first 130 tickets are sold will be subject to potential refunds, should full social distancing restrictions be enforced.

The best way to guarantee your place in-person is to be the first in line - GRAB YOUR TICKET NOW
COVID Safety Protocols

The CONNECT21 In-Person experience will be operating with a COVID safe checklist as instructed by the Queensland Government, the details of which can be found here

Can I get a refund?

Full details on ticketing refunds, exchanges and replacements can be found here

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