Community Relations Administrator - Hope Media, Sydney

Community Relations Administrator - Hope Media, Sydney

Are you an administrator who wants to use their skills for a greater purpose?

The Organisation:

Hope Media is a creative, energetic Christian media organisation with a great culture and a committed team. Our mission is to “impact people with experiences of God’s love – so that they will become more like Christ – and the world more like his Kingdom”. We seek to treat all people with respect, serve our listeners and community well and reveal Jesus Christ to the world, pointing to Him as the source of hope.

The Team:

The Community Relations team is responsible for connecting and engaging with our incredible listeners and supporters. They are passionate about ministry, people and the pursuit of excellence.

The Opportunity:

We are looking for an Administrator to join the team and play a critical role in supporting the team to be effective in our ministry. Along with high levels of organisational skills and the ability to multi-task and prioritise, you will be diligent with the details and be looking to work for a real purpose.

What we can offer:

  • A faith filled work environment that is mission focused
  • A fun and supportive team who take their jobs seriously, but not themselves
  • Company laptop & annual tech allowance
  • Access to training platform with extensive online resources
  • Being part of a real community valuing each individual
  • Mental health support through access to EAP and Chaplains

The role involves:

  • Manage the accuracy, integrity, and maintenance of supporter information on our database
  • Undertake donation processing functions, including data entry, receipting, banking, and pledge fulfilment
  • Coordinating supporter communication such as daily Bible verse, REAL HOPE devotional
  • Administrative oversight of the Hope & Prayer service
  • Assist in sourcing, capturing and cataloguing supporter feedback
  • Provide support as required for departmental events and activities such as our Fundraising Appeals  
  • Assist in the training and supervision of volunteer database operators
  • Assist with general supporter correspondence and care procedures  
  • Administrative support to the Manager and team

We are looking for someone with a heart for the ministry as this will be vital to the role, has a genuine passion for connecting with the community in order to provide experiences of God’s love.

Is this you?

  • You have a heart for people and desire to connect them closer to Jesus
  • You thrive when able to use your admin & coordination skills
  • You’re emotionally intelligent; you can relate well to a range of people
  • You have a genuine passion for the mission of Hope Media and feel aligned  ith our values - Be Humble, Be Real, Be All In
  • You have highly developed written and verbal communication skills
  • You are confident in the Microsoft Suite and able to learn new systems quickly

Ready to Apply?

We want to learn more about you and why you want this role! Send us a cover letter along with your CV to

Closing date: ASAP

Hope Media reserves the right to make an appointment prior to the close of applications.

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